1. Our Team
At Hammond Nova AI INC, we are driven by innovation, excellence, and customer satisfaction. Our team consists of:
✔ AI Engineers & Developers – Experts in artificial intelligence and smart home automation
✔ Security & IoT Specialists – Ensuring seamless integration and advanced security protocols
✔ Customer Support Representatives – Dedicated to assisting customers 24/7
✔ Installation & Technical Experts – Providing professional installation and troubleshooting support
We are committed to delivering intelligent automation solutions that enhance home security, energy efficiency, and comfort.
2. Service Commitment
2.1 Product Quality
Hammond Nova AI INC ensures that all products meet strict quality and safety standards before being delivered to customers. Our AI-powered smart home solutions undergo rigorous testing to guarantee efficiency, security, and reliability.
2.2 Customer Support
We offer comprehensive support services, including:
✔ 24/7 Online Support – Live chat and email assistance
✔ Phone Support – Available during business hours
✔ Installation Assistance – Professional guidance for setting up devices
✔ Troubleshooting Help – Step-by-step solutions for technical issues
If you need assistance, contact us at 📧 [email protected] or 📞 (706) 790-1725.
2.3 Installation & Maintenance
Customers can choose between:
✔ DIY Installation – User-friendly setup guides for easy self-installation
✔ Professional Installation – Certified technicians available for seamless integration
✔ Maintenance Services – Regular updates, security patches, and performance enhancements
2.4 Warranty & Returns
✔ Limited Warranty: We offer a 12-month warranty on all AI-powered devices against manufacturing defects.
✔ Returns & Exchanges: Products can be returned or exchanged within 30 days of purchase, following our return policy guidelines.
✔ Refund Policy: Refunds are processed for defective products within 14 business days of approval.
For warranty claims or returns, email us at [email protected].
3. Data Privacy & Security
Your data security is our priority. We implement advanced encryption and cybersecurity protocols to protect customer information. We never share, sell, or misuse your personal data.
For more details, visit our Privacy Policy page.
4. Updates & Improvements
We continuously enhance our AI technology to improve automation, security, and energy efficiency. Customers receive:
✔ Free software updates for optimized performance
✔ Enhanced security patches to prevent cyber threats
✔ New feature rollouts based on user feedback
5. Code of Conduct
All Hammond Nova AI INC employees follow a strict code of ethics based on:
✔ Integrity & Transparency – Honest customer interactions
✔ Commitment to Innovation – Continuous improvement in AI solutions
✔ Customer-Centric Approach – Prioritizing user needs and satisfaction
Need Assistance? Contact Us!
📧 Email: [email protected]
📞 Phone: (706) 790-1725
🌐 Website: hammondnovaai.org